Privacy Policy

Privacy Policy

· Our Commitment to Privacy

At BlissUnder, your privacy is important to us. This notice explains our online information practices and the choices you can make about how your information is collected and used. We make this policy available on our homepage and anywhere we may request personally identifiable information.

· What Is Personally Identifiable Information?

“Personally Identifiable Information” (“Personal Information”) means information that identifies you as an individual and can be used to contact you—such as your name, address, telephone number, or email address. You can visit and browse blissunder.com without revealing Personal Information. We will not collect Personal Information unless you choose to provide it.

We may collect Personal Information through:

  • Registration/Newsletter Forms – If you register or subscribe, we may collect your name, email, postal address, phone, and preferences.
  • Transactions & Activity – If you create an account or make a purchase, we collect information about your orders and activity (e.g., pages visited, items viewed, cart/checkout actions), as well as billing/shipping details.
  • Emails & Voluntary Communications – If you contact us by email, chat, phone, or forms on the site, we collect the information you provide.

If you no longer wish to receive marketing emails, use the “unsubscribe” link in our messages or email info@blissunder.com.

· What Information Do We Collect?

Device Information – When you visit the site we automatically collect details such as your browser type, IP address, time zone, cookie identifiers, pages/products viewed, referral URLs or search terms, and interactions with the site.

We collect Device Information using:

  • Cookies – Small files placed on your device. Learn more and how to disable at allaboutcookies.org.
  • Log files – Record actions on the site (IP, browser, ISP, referring/exit pages, timestamps).
  • Web beacons/tags/pixels – Electronic files that help us understand browsing behavior.

Order Information – When you purchase or attempt to purchase, we collect your name, billing/shipping address, email, phone, and payment details. Full card numbers/CVV are not stored by us; payments are processed securely by our providers (e.g., Oceanpayment for cards, PayPal, Apple Pay, Google Pay) who may provide us with non-sensitive details such as the last 4 digits and transaction IDs.

· What Do We Use Your Information For?

  • To fulfill orders (process payment, arrange shipping, send invoices and confirmations).
  • To communicate with you about your orders, support requests, and product updates.
  • To screen for risk/fraud and protect our Services and customers.
  • To improve and optimize our site (analytics, performance, content relevance).
  • With your preferences/consent, to send marketing about our products and offers (you can unsubscribe anytime).

We may share Personal Information with trusted service providers who process data on our behalf under confidentiality and security obligations (e.g., Shopify hosting, payment processors, shipping carriers, email/SMS platforms). We may also disclose information to comply with law or to address fraud, security, or technical issues.

· How Do We Protect Your Information?

We maintain physical, technical, and administrative safeguards designed to protect your information from unauthorized access, use, or disclosure. Access to non-public Personal Information is limited to employees and service providers who need it to provide products or Services. Please safeguard your account password and authentication details. If you believe your account security has been compromised, contact us immediately at info@blissunder.com. While we work hard to protect your data, no system is 100% secure; if a breach occurs, we will notify you and authorities when required by law.

· Do We Disclose Information to Outside Parties?

We do not sell or trade your Personal Information. We may share it with trusted third parties who help us operate our website, process payments, deliver orders, send communications, or provide support—only to the extent necessary and under confidentiality obligations. We may also release information to comply with the law, enforce site policies, or protect the rights, property, or safety of BlissUnder, our users, or others.

· How Long Do We Retain Your Information?

We retain Personal Information only as long as necessary to fulfill the purposes described in this Policy, unless a longer period is required or permitted by applicable tax, accounting, or other laws.

· Your Rights and Obligations to Content Submitted by You

Any reviews, comments, photos, videos, or other materials you submit (“User Content”) are not confidential. By submitting User Content on or through BlissUnder, you grant BlissUnder a worldwide, royalty-free, perpetual license to use, host, store, reproduce, modify, publish, display, and create derivative works from such User Content in any media, subject to this Privacy Policy. You represent that you own or have rights to the User Content, that it does not violate third-party rights or laws, and that you are not a minor. We may attribute User Content to the name/alias you provide and share it across our affiliated channels. We may remove any User Content that violates our policies.

· Our Commitment to Children’s Privacy

Protecting children’s privacy is important to us. We do not knowingly collect information from children under 13, and our website is not directed to them.

· Changes to This Privacy Policy

We may change or replace this Privacy Policy at any time. If we make material changes, we will update this page and, where appropriate, notify current customers. Unless stated otherwise, the then-current Privacy Policy applies to all information we have about users.

· Contact Us

For questions, comments, or concerns about this Privacy Policy, contact us at info@blissunder.com. We typically reply within 1 business day (Mon–Fri).